Mental Health Services

Here at Footprints we have a dedicated and professional team of staff with diverse qualifications and skills set. Footprints Mental Health Services provides a range of evidence based programs and direct services that are aimed at supporting adults aged 18 years and over, who are living with or experiencing mental health conditions and have complex physical and health needs


We support our clients through

Assistance with housing and skill building

Recovery orientated peer based groups

Psychosocial support and education

Information and Advocacy

Outreach services and tailored supports

Case management and peer support

Access to NDIS

Care Coordination

Need help?

Please contact us and speak to one of our friendly teams who can discuss the options available to you or someone you know who may need some assistance. The team will discuss the services we provide and can also provide services that are available in your local area.

Footprints Recovery, Wellness & Housing Service (RWHS) provides targeted psychosocial and practical interventions that are aligned with an individual’s recovery, increases their capacity for self-management of lifestyle and health needs and to develop the skills and resources to break through the cycle of moving through acute care facilities, boarding houses, hostels, crisis accommodation and homelessness. RWHS support individual’s to transition to secure stable tenancy/housing, strengthen their community connections and increase positive relationships.

For further inquiries please contact:
Naomi Overton: RWHS Team Leader – North
Claire Carberry: RWHS Team Leader – South

  • Recovery Based Case Management with a Person Centred Approach to work with individuals to meet their needs and goals

  • Practical Supports to Develop or Improve Skills

  • Access to Peer based groups

The Peer Based Group Support (PBGS) provides psycho educational groups to individuals that are supported by RWHS Metro North Team or RFQ H2H Metro North program. The groups are either therapeutically designed or written from a lived experience knowledge and delivered by our team of skilled Peer Support Facilitator’s.

These groups include:

• Creative Arts
• Hearing Voices
• Mind and Body Awareness
• SMART Recovery
• Touch Football
• Working it Out
• An Introduction to DBT
• Wellness Toolbox
• Art Therapy
• Social Anxiety Support Group
• Buried in Treasures
• Peer Zone

For further inquiries please contact:
Karalee Busniak: PBGS Senior Peer Facilitator
Naomi Overton: PBGS Team Leader

The Working Together To Connect Care (WTTCC) program provides recovery-orientated, strengths-based supports to individuals to increase their independence, resilience whilst reducing presentations and admissions to Emergency Departments at the Royal Brisbane Women’s Hospital and The Prince Charles Hospital. The team works alongside the individual developing a personal recovery case plan, focusing on targeted strategies and providing care coordination in the community. The WTTCC team collaborates with medical treating teams, emergency services and other community providers to ensure the individuals needs and goals are achieved.

For further inquiries please contact:
Naomi Overton: WTTCC Team Leader

  • Encourage and assist clients to access the right combination of services to enhance personal responsibility and self-management of mental and physical health

  • Coordinated approach to providing psychosocial support and care, along with assistance to people who present frequently to the Royal Brisbane and Women’s Hospital and The Prince Charles Emergency Department.

  • Recovery Based Case Management

The NPS Transition program is one that was introduced to help participants transition from the previous Partners in Recovery program onto the National Disability Insurance Scheme (NDIS). This program offers case management for up to 12 months of support starting from 1st July 2019, to support participants to develop and submit an NDIS application and timely transition into NDIS supports. In addition, NPS Transition provide additional support to achieve other psychosocial goals. We collaborate with medical and therapeutic professionals to achieve NDIS eligibility decisions for program participants.

For further inquiries please contact:
Claire Carberry: National Psychosocial Transition Team Leader

  • Support and guidance to access NDIS

  • Psychosocial supports

The Care Coordination model aims to provide evidence based care coordination to adults living with chronic disease and psychosocial needs, by providing a holistic approach to their health, social and community support needs. The Care Coordination Service receives referrals from General Practices. The service will:

• Build effective relationships and assist communication between particpants and General Practitioners to better health outcomes.

• Conduct comprehensive psychosocial needs assessments to set client centred goals to improve well-being, disease self-management and health.

• Facilitate and coordinate case conferencing with primary care and other service providers, to improve supports and reduce fragmentation that can occur between sectors.

• Adopt community development principles, linking participants to appropriate services and building wrap around supports tailored to the person’s individual needs.

For further inquiries please contact:
Bella Forbes: Care Coordination Services Team Leader

  • Improve self-management of chronic conditions

  • Work closely with you, your carers and primary health care team regarding coordination and continuity of care.

  • Support, educate and build capacity to self-manage health and social needs.

Underpinned by person-centred values, the FDS team creates a personalised action plan with the individual through a holistic approach, addressing needs and concerns relating to hoarding, as well as other psycho-social issues people may be facing. FDS is fee-for-service, and also available through Home Care Packages/NDIS Packages.

FDS provides a psycho-social response to support the client’s needs and goals, aiming to improve their overall quality of life. FDS aims to increase individual skills and knowledge to improve independence and capacity to address both the causes and symptoms of hoarding behaviours.

For further inquiries please contact:
Naomi Overton: FDS Team Leader

  • Coordinate and link with appropriate services and programs with the intention to support clients sustain their tenancy and increase overall functioning.

  • Empower individuals to take control of their recovery and hoarding behaviours

  • Increase and encourage active participation within the community

Thank you for the opportunity. I appreciate the professionalism, formal interview process and training. It has been a very supportive, friendly and rewarding experience. I was telling my Mum recently I wake up happier and more motivated coming to Footprints than when I was going to my paid job.

Footprints Volunteer