Our focus on staff and client safety remains paramount at this time. Footprints are continuing to operate following our policies, procedures, and advice from government agencies and global organisations with a commitment to infection control.
Call the Coronavirus Health Information Line, operating 24 hours a day seven days a week, on 1800 020 080 if you are seeking further information on COVID-19.
If you are experiencing COVID-19 symptoms (fever, dry cough, shortness of breath, sore throat), you have recently had contact with someone who has returned from overseas and/or has tested positive for COVID-19 please notify Footprints by emailing firstname.lastname@example.org or calling 1300 800 197.
If you have questions relating to our services and programs, please contact us on 07 3252 3488 or email@example.com
Any face to face service provided by Footprints will require the individual to participate in a COVID-19 pre-screening home visit checklist over the phone on the day of the planned service. This is to ensure the safety of our staff, clients, community and to prevent the possible spread of COVID-19.
Mental Health Services
RWHS/ WTTCC/ NPST/CCS – Essential visits dependant on case-by-case with the increase of phone/email supports.
PBGS- Face to face groups suspended, some peer groups being delivered via phone and through Footprints group messenger.
Man Made Collective- Suspended (this is QCSS and NDIS program)
Centre-based activities suspended (phone support/virtual support and in home support available)
ACS/ NDIS/ QCSS
Case Manager/ Worker/ NDIS Support Coordination – Phone support and essential medical appointments and needs will prioritised on an individual basis.
In Home Support
Domestic supports- Continuing
Medication assistance- Continuing
Meal preparation- Continuing
Medical appointments- Continuing
Social Support- offering phone support, virtual support (where you have access) and in home social support applying social distancing and hygiene recommendations
Community Access Services- Suspended Unaccompanied Shopping continuing/online shopping can be provided