Program updates and information on COVID-19

To ensure the safety and wellbeing of our clients, staff, and the community, Footprints continues to monitor and follow the COVID-19 Health Directives provided by the Queensland Chief Health Officer and the Queensland Government.

For more information about COVID-19 and the current Health Directives please visit the Queensland Health website at or call 13 42 68.

Alternatively, for general COVID-19 information you can:

If you are showing any COVID-19 symptoms, we urge you to get tested, follow the advice of Queensland Health, and notify Footprints by emailing or calling 1300 800 197.

If you have questions relating to our services and programs, please contact us on 07 3252 3488 or


Thank you for your understanding, flexibility, and patience throughout the ongoing COVID-19 changes that we have had to adhere to and implement. Any changes to Footprints programs have been in line with the direction of the Queensland Chief Health Officer, and at the guidance the Queensland and Australian Governments, and our funding bodies to ensure the safety of our clients, staff and the community.

Services will be running as of Tuesday 12 January and we ask for your assistance by always following these requirements including:

  • • handwashing before you receive your service
  • • social distancing as appropriate
  • • advising your worker if you have any symptoms
  • • wearing a mask when outside your home and while receiving a service from us as appropriate.

Please note, these restrictions could change. Advice from the Queensland Chief Health Officer and Queensland Health will be followed and updates and or changes to programs will be communicated to you. If you have any concerns in relation to your services, please contact us on 07 3252 3488.

In any suspected case of COVID-19 please ensure that you are able to self-isolate and immediately contact your local Public Health Unit (PHU) or 13 HEALTH (13 43 25 84). Mental health support is also available via the mental health access line 1300 MH CALL (1300 642 255) and for carers and families 1800 242 636.

We thank you for your assistance throughout the COVID-19 pandemic and hope that by working together and following the directions of the Queensland Chief Health Officer we can return to our usual services as soon as possible.